How do I contact Lightstream customer service? Whether you’re a new or existing customer, it’s important to know how to reach out to Lightstream’s customer service team for assistance with your loan or account inquiries. In this article, we’ll provide you with various contact options to ensure you can get the help you need in a timely manner.
Lightstream offers multiple ways to contact their customer service team, allowing you to choose the method that suits you best. Here are some of the most common ways to get in touch:
1. Phone Support
The quickest and most direct way to contact Lightstream customer service is by phone. You can reach them at 1-855-432-7453. When calling, be prepared to provide your account information for verification purposes.
2. Email Support
If you prefer to communicate via email, you can send your inquiries to [email protected]. Please note that response times may vary, and it may take up to 24-48 hours for a representative to get back to you.
3. Live Chat
Lightstream also offers a live chat feature on their website, allowing you to have real-time conversations with a customer service representative. This is a convenient option if you need immediate assistance or have a simple question.
4. Social Media
For non-urgent inquiries, you can also reach out to Lightstream through their social media channels. They are active on Facebook, Twitter, and LinkedIn, and typically respond to messages within a reasonable timeframe.
5. Mail
If you prefer to send a written letter, you can mail your inquiry to the following address:
Lightstream Customer Service
P.O. Box 3900
Wilmington, DE 19898
When contacting Lightstream customer service, it’s important to have the following information ready:
– Your full name
– Account number
– Loan amount
– Date of birth
– Contact information
By having this information on hand, you can ensure a smooth and efficient customer service experience. Remember that customer service hours may vary, so it’s best to check their website for the most up-to-date information.
In conclusion, contacting Lightstream customer service is a straightforward process, with multiple options available to suit your needs. Whether you prefer phone support, email, live chat, social media, or traditional mail, you can rest assured that you’ll receive the assistance you require.
